FAQ (Frequently Asked Questions)

For introductory offer www.singlematrimony.com services are free, you just need to create basic account, after verification we will raise your basic profile membership to paid membership without any fee


REGISTRATION

How do I register on SingleMatrimony.com?

Please visit www.SingleMatrimony.com and click on Register

Enter the details required for making your profile.

Provide a valid email address & your chosen password.

Fill in the details in your profile as much as possible to get maximum success in finding your life partner.

Your profile will then be created with generation of a register number, unique user ID and password.

Start using your profile as soon as you receive a confirmation email from contact@singlematrimony.com informing completion of the validation and activation process for your profile.

Can I upload my photograph?

You have the option of uploading your photograph on My Profile Page. You can upload a maximum of three photographs.

Can I edit all my details ?

At any time, you can update your profile by clicking Modify My Profile button .

I see a tab called MATCHES, What’s the use of it ?

Matches gets you the profiles matching your partner preferences that you entered while registering your profile. Its dynamically updated

Can I shortlist/bookmark a profile?

Yes, you can, It is an useful feature to make a note of the interested profiles. You need to be logged-in to use the shortlist feature.

Can I shortlist/bookmark a profile?

Login using your matrimonial "User ID" and "Password". Click on the "Shortlisted Profiles". You could view and delete the Bookmarked members.

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How do I delete Shortlisted profiles?

Login using your matrimonial "User ID" and "Password". Click on the "Shortlisted Profiles". You could view and delete the Bookmarked members.

How do I change my password??

After logging into your account, click on the change password link. The system will ask for your old password and then change your password and login as usual with your new one.

What are the benefits of a FREE membership?

Very trusted Matrimonial service

100% verified Matrimonial profiles.

Dedicated Customer Care Service

Post your personal profile Free

Add more information about yourself and your family

Upload/add multiple photographs to your profile

Display your contact details to paid members

Express interest in other members for FREE



Why should I choose your paid membership package?

A paid membership has various packages and options to help you access advanced features of singlematrimony.com Its Benefits:

Search through suitable profiles and establish quick contact.

Contact suitable matches using personalized messages, and customer service

Send and receive personalized messages on the site.

24/7 Customer care support.

Paid Matrimonial Members get top services and benefits that are not available to members who choose a free membership.

Paid Matrimonial Members can express interest and write messages to other members of singlematrimony.com



Is my personal information safe?

The information we display on your profile has NO sensitive or personally identifiable information (other than your photo, which is optional, and is also password-protectable). Also, your information on our website is secure and private, so that people cannot simply google your name and come across your profile. The info displayed in your profile is totally secure.

Of course, please refrain from listing your phone number, or email address on your profile, because we will reject such a profile. Once again, you may choose to password-protect your photos for additional precaution. This way you control who gets to see your pictures. And feel free to frequently change your photo password if necessary.

How can I upgrade my Free membership to paid ?

We provide various options for upgrading your membership. You can login to your matrimony account page and click upgrade button. Choose the right package for you, which will lead you to the payment page. You will be provided with various options for payment.

How do I contact customer care ?

Singlematrimony.com is eager to help you find your partner at the earliest. Customer Support is top priority to us. You can contact our customer care team at contact@singlematrimony.com


PARTNER SEARCH

What are the various partner search options available at singlematrimony.com?
You can make a search by using any of the following criteria:


Quick Search

Advanced Search

Register no / User ID Search


OUR STANDARDS

CODE OF CONDUCT

Be Respectful

Please treat all other online participants with respect and do not use Single Matrimony to threaten, harass, stalk, or abuse other users.

Single Matrimony reserves the right to remove user-created services and content that advocate or encourage expressions of violence, bigotry, racism, hatred, obscenity, or profanity.

We encourage you to create your own interaction services, such as chats, profiles, etc. Moderators or Single Matrimony may, at will and without notice, remove postings or ban participants that are deemed objectionable or that violate this code of conduct.

Impersonating a Single Matrimony member or another user is forbidden.

Do not use Single Matrimony to spam others. Spam includes sending identical and irrelevant or unsolicited submissions to many different users, and includes misrepresenting the source of anything you post.

Be Responsible

Single Matrimony offers you free registration services. Single Matrimony takes no responsibility for the ratings, structure, or content in these areas. The members or hosts of these user-created areas are required to agree to and uphold this code of conduct before creating their service and are liable for all activities and content. Single Matrimony is not designed as the primary place to store any materials; you are responsible for creating backups of materials you post to any service such as photos, documents and software.

You are responsiblefor any actions you may take based on advice or information you receive online. Use your own judgment when evaluating information provided through any communication service, and remember that the information provided could be from people at any age and experience level. The decision to communicate is your own and you should perform your own research prior to making any decisions.

Be Law-abiding

Single Matrimony does not allow behavior or content related to illegal activities. You cannot use Single Matrimony to publish, post, distribute, or disseminate defamatory, infringing, obscene, or other unlawful material or discussion.

You may not use Single Matrimony for linking to external sites that violate this code of conduct.

Do not upload files or post messages that contain photos, music, software or other material protected by intellectual property laws, rights of privacy or publicity, or any other applicable law unless you own or control the rights thereto or have received all necessary consents. Single Matrimony is not responsible for any use of material posted by users.

Do not post or promote any materials that could harm or disrupt other users’ computer or would allow others to inappropriately access software or web sites.

In addition to upholding this code of conduct, you are responsible for adhering to all local and national laws that pertain to your location.

Thanks for following this code of conduct. We reserve the right to amend or change the code of conduct at any time and encourage you to periodically review these guidelines.